Terms of Service

Effective date: January 1, 2025 · Last updated: March 25, 2026

Agreement

These Terms of Service ("Terms") govern your access to and use of Trackr ("the Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

These Terms constitute a binding legal agreement between you and Trackr. Please read them carefully.

The Service

Trackr is a job application tracking tool that connects to your Gmail account to automatically identify, parse, and organize job-related emails into a structured application board. The Service also provides tools for managing outbound job search activities, including target company lists and preparation materials.

The Service is provided on an "as-is" and "as-available" basis. Features and availability may change at any time.

Account Registration

To use Trackr, you must create an account by signing in with a valid email address. You agree to:

Provide accurate and complete information when creating your account
Maintain the security of your credentials and not share access with others
Promptly notify us of any unauthorized access to your account
Be responsible for all activity that occurs under your account

You must be at least 16 years of age to use the Service.

Gmail Integration and Data Access

By connecting your Gmail account to Trackr, you authorize the Service to access your Gmail inbox using read-only OAuth 2.0 permissions. You understand and agree that:

Trackr will search your inbox for job-related emails and process their content to extract application data
Email content is transmitted to Anthropic's Claude API for AI-powered parsing
You can revoke Gmail access at any time via your Google Account settings; doing so will disable the sync feature but will not delete existing data
Trackr does not read, store, or process email content outside the scope of job application parsing

Important: You are responsible for ensuring that connecting your Gmail account to third-party services complies with any applicable employer or institutional policies. Trackr is not responsible for any consequences arising from such connections.

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

Use the Service to violate any applicable law, regulation, or third-party rights
Attempt to gain unauthorized access to any part of the Service, its servers, or any connected systems
Reverse engineer, decompile, disassemble, or attempt to extract source code from the Service
Use automated tools (bots, scrapers, crawlers) to access the Service in a manner that exceeds normal usage
Upload, transmit, or distribute malicious code, viruses, or harmful content
Interfere with or disrupt the integrity or performance of the Service
Impersonate any person or entity, or misrepresent your identity or affiliation
Use the Service for commercial resale, white-labeling, or service bureau purposes without express written consent

Your Content

You retain ownership of all data you create within the Service, including application records, notes, and uploaded materials ("Your Content"). By using the Service, you grant Trackr a limited, non-exclusive license to store, process, and display Your Content solely for the purpose of operating and improving the Service.

You represent and warrant that Your Content does not violate any applicable law or infringe any third-party rights, including intellectual property rights and privacy rights.

Trackr does not claim ownership of Your Content and will not use it for advertising or unrelated commercial purposes.

Service Limitations and AI Accuracy

Trackr uses AI to parse email content and extract structured data. You acknowledge and agree that:

AI parsing results may not be perfectly accurate — companies, roles, statuses, and dates may be extracted incorrectly
You are responsible for reviewing and correcting parsed information in your application board
Trackr makes no guarantee that all relevant emails will be detected or that all application events will be captured
The Service is a supplemental organizational tool and should not be relied upon as the authoritative record of your job search

We may impose usage limits (e.g., rate limits on Gmail syncs, storage limits on application records) and reserve the right to modify these limits at any time with reasonable notice.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED, ERROR-FREE OPERATION.

TRACKR DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; (C) RESULTS OBTAINED FROM USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

YOUR USE OF THE SERVICE IS SOLELY AT YOUR OWN RISK.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRACKR, ITS OPERATORS, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

(A) YOUR USE OF OR INABILITY TO USE THE SERVICE; (B) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (C) ANY ERRORS, INACCURACIES, OR OMISSIONS IN AI-PARSED CONTENT; (D) ANY THIRD-PARTY CONDUCT OR CONTENT ON OR THROUGH THE SERVICE; OR (E) ANY OTHER MATTER RELATING TO THE SERVICE.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY, OUR LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

Data Processing

By using the Service, you authorize Trackr to process your personal data as described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

You acknowledge that email content processed during Gmail syncs is transmitted to Anthropic's Claude API as a sub-processor for AI parsing. You have reviewed and accepted the implications of this data flow, as described in the Privacy Policy.

Account Termination

You may terminate your account at any time by contacting us at support@trackr-app.com. Upon termination:

Your access to the Service will be immediately revoked
Your data will be deleted from our systems within 30 days, as described in the Privacy Policy
Gmail OAuth tokens will be invalidated and deleted

Trackr reserves the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms, without prior notice. In the event of termination by Trackr, we will make reasonable efforts to notify you and provide access to your data for a reasonable export period, except where prohibited by law or where termination is due to unlawful conduct.

Modifications to the Service

Trackr reserves the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will make reasonable efforts to notify users of material changes to core functionality.

We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.

Changes to These Terms

We may revise these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and provide notice via in-app notification or email.

Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of competent jurisdiction in Delaware.

Contact

For questions about these Terms or to request account actions:

General inquiries: support@trackr-app.com

Privacy matters: privacy@trackr-app.com